Cognitive Accessibility, Attention-Guided Interaction
Cognitive Accessibility, Attention-Guided Interaction
Ideation Meeting Support Tool for ADHD
Ideation Meeting Support Tool for ADHD
Ideation Meeting Support Tool for ADHD
In collaboration with
In collaboration with
In collaboration with
Electronics (BS Lab) through an industry-academia partnership.
Electronics (BS Lab) through an industry-academia partnership.
Electronics (BS Lab) through an industry-academia partnership.
Problem
Problem
Problem
In meetings, ADHD users struggle to stay focused when ideas mix too fast.
In meetings, ADHD users struggle to stay focused when ideas mix too fast.
In meetings, ADHD users struggle to stay focused when ideas mix too fast.
When speech moves fast and ideas stack up, real-time processing breaks down and the user quickly loses the thread.
When speech moves fast and ideas stack up, real-time processing breaks down and the user quickly loses the thread.
Solution
Solution
Solution
Gamification UX keeps ADHD users continuous goals, helping them stay engaged.
Gamification UX keeps ADHD users continuous goals, helping them stay engaged.
Gamification UX keeps ADHD users continuous goals, helping them stay engaged.
Mission-based goals and instant feedback create a sense of progress that helps sustain focus.
Mission-based goals and instant feedback create a sense of progress that helps sustain focus.
Problem
Problem
Problem
Meetings are extremely demanding for people with ADHD.
Meetings are extremely demanding for people with ADHD.
Meetings are extremely demanding for people with ADHD.
Unpredictable timelines
Unpredictable timelines
Unpredictable timelines
Without a clear expected duration, it becomes hard to sustain focus, and longer meetings quickly drain energy and working memory.
Without a clear expected duration, it becomes hard to sustain focus, and longer meetings quickly drain energy and working memory.
Without a clear expected duration, it becomes hard to sustain focus, and longer meetings quickly drain energy and working memory.
Pressure of Immediacy
Pressure of Immediacy
Pressure of Immediacy
Because speech and thought happen simultaneously and the meeting moves quickly, there is little room to pause, organize, or revisit ideas.
Because speech and thought happen simultaneously and the meeting moves quickly, there is little room to pause, organize, or revisit ideas.
Because speech and thought happen simultaneously and the meeting moves quickly, there is little room to pause, organize, or revisit ideas.
Complexity & Context Loss
Complexity & Context Loss
Complexity & Context Loss
With rapid topic shifts and no structural anchors, they easily lose context and experience heavy cognitive load trying to record, speak, and interpret all at once.
With rapid topic shifts and no structural anchors, they easily lose context and experience heavy cognitive load trying to record, speak, and interpret all at once.
With rapid topic shifts and no structural anchors, they easily lose context and experience heavy cognitive load trying to record, speak, and interpret all at once.
User Interview
User Interview
User Interview
Interviews to Identify Pain Points of ADHD users in Ideation Meetings.
Interviews to Identify Pain Points of ADHD users in Ideation Meetings.
Interviews to Identify Pain Points of ADHD users in Ideation Meetings.
Goal:
Find out what challenges ADHD users face during ideation meetings.
Goal:
Find out what challenges ADHD users face during ideation meetings.
Goal:
Find out what challenges ADHD users face during ideation meetings.
Participants:
6 people with ADHD who have struggled to participate in meetings.
Participants:
6 people with ADHD who have struggled to participate in meetings.
Participants:
6 people with ADHD who have struggled to participate in meetings.
Method:
Mixed in-person and online interviews (40 minutes each).
Observed their note-taking habits to see how they recall ideas during meetings.
Method:
Mixed in-person and online interviews (40 minutes each).
Observed their note-taking habits to see how they recall ideas during meetings.
Method:
Mixed in-person and online interviews (40 minutes each).
Observed their note-taking habits to see how they recall ideas during meetings.
Idea Generation Questions
When too many ideas come up and it’s hard to organize them.
When a good idea comes but the timing to share it is missed.
Idea Interpretation Questions
When ideas are recorded or lost.
When it’s hard to recall what was discussed after the meeting.
When ideas are distorted or understood differently.
Tool & Environment Questions
When using tools like whiteboards or FigJam feels uncomfortable.
Idea Generation Questions
When too many ideas come up and it’s hard to organize them.
When a good idea comes but the timing to share it is missed.
Idea Interpretation Questions
When ideas are recorded or lost.
When it’s hard to recall what was discussed after the meeting.
When ideas are distorted or understood differently.
Tool & Environment Questions
When using tools like whiteboards or FigJam feels uncomfortable.
Idea Generation Questions
When too many ideas come up and it’s hard to organize them.
When a good idea comes but the timing to share it is missed.
Idea Interpretation Questions
When ideas are recorded or lost.
When it’s hard to recall what was discussed after the meeting.
When ideas are distorted or understood differently.
Tool & Environment Questions
When using tools like whiteboards or FigJam feels uncomfortable.
*Permission to use interviewee photos in this portfolio has been obtained.
*Permission to use interviewee photos in this portfolio has been obtained.
*Permission to use interviewee photos in this portfolio has been obtained.
Insight
Insight
Insight
Acting on another stimulus before the spontaneous idea is structured.
Acting on another stimulus before the spontaneous idea is structured.
Acting on another stimulus before the spontaneous idea is structured.
“My ideas slip away the moment they appear.”
“My ideas slip away the moment they appear.”
“My ideas slip away the moment they appear.”
?
?
?
Real-time speech doesn’t register clearly, causing key points to slip by.
Real-time speech doesn’t register clearly, causing key points to slip by.
Real-time speech doesn’t register clearly, causing key points to slip by.
“I can’t process what people are saying.”
“I can’t process what people are saying.”
“I can’t process what people are saying.”
Long meetings make it hard to sustain attention.
Long meetings make it hard to sustain attention.
Long meetings make it hard to sustain attention.
“I lose focus as soon as the meeting gets longer.”
“I lose focus as soon as the meeting gets longer.”
“I lose focus as soon as the meeting gets longer.”
How might we + Success Metrics
How might we + Success Metrics
How might we + Success Metrics
Literature Research
Literature Research
Literature Research
Research on Cognitive Support Strategies for ADHD users in Ideation.
Research on Cognitive Support Strategies for ADHD users in Ideation.
Research on Cognitive Support Strategies for ADHD users in Ideation.
Limitations of Existing Solutions
Limitations of Existing Solutions
Limitations of Existing Solutions
Existing tools overload ADHD users and make information hard to retain.
Existing tools overload ADHD users and make information hard to retain.
Existing tools overload ADHD users and make information hard to retain.
FigJam
FigJam
FigJam
-
-
-
Too many objects, colors, and texts appear on one screen at once.
Too many objects, colors, and texts appear on one screen at once.
Too many objects, colors, and texts appear on one screen at once.
-
-
-
As pages pile up, structure breaks and past ideas get lost.
As pages pile up, structure breaks and past ideas get lost.
As pages pile up, structure breaks and past ideas get lost.
Personal laptop
Personal laptop
Personal laptop
-
-
-
Users must listen, think, and write at once, causing overload.
Users must listen, think, and write at once, causing overload.
Users must listen, think, and write at once, causing overload.
-
-
-
Text-heavy layouts make it hard to grasp flow or priorities at a glance.
Text-heavy layouts make it hard to grasp flow or priorities at a glance.
Text-heavy layouts make it hard to grasp flow or priorities at a glance.
Whiteboard
Whiteboard
Whiteboard
-
-
-
Spontaneous ideas fade quickly with no way to save them.
Spontaneous ideas fade quickly with no way to save them.
Spontaneous ideas fade quickly with no way to save them.
-
-
-
With only screenshots for storage, discussion flow can’t be tracked.
With only screenshots for storage, discussion flow can’t be tracked.
With only screenshots for storage, discussion flow can’t be tracked.
Personal notebook
Personal notebook
Personal notebook
-
-
-
Unstructured notes make later connection and expansion difficult.
Unstructured notes make later connection and expansion difficult.
Unstructured notes make later connection and expansion difficult.
-
-
-
Personal symbols or abbreviations become hard to decode over time.
Personal symbols or abbreviations become hard to decode over time.
Personal symbols or abbreviations become hard to decode over time.
Stakeholder Map
Stakeholder Map
Stakeholder Map
*Interview period: 2024.07.08~07.14, 10 users (Non-ADHD colleagues who frequently collaborate with ADHD users)
*Interview period: 2024.07.08~07.14, 10 users (Non-ADHD colleagues who frequently collaborate with ADHD users)
*Interview period: 2024.07.08~07.14, 10 users (Non-ADHD colleagues who frequently collaborate with ADHD users)
Colleagues kept having to repeat things, breaking the meeting flow.
Colleagues kept having to repeat things, breaking the meeting flow.
Colleagues kept having to repeat things, breaking the meeting flow.
non-ADHD
non-ADHD
non-ADHD
👩💻
👩💻
👩💻
Person with ADHD
Person with ADHD
Person with ADHD
🙎♀️
🙎♀️
🙎♀️
Time and energy loss is significant.
Time and energy loss is significant.
Time and energy loss is significant.
They have great ideas, but when I ask, “What was that again?” during the meeting, the flow breaks for a moment.
They have great ideas, but when I ask, “What was that again?” during the meeting, the flow breaks for a moment.
They have great ideas, but when I ask, “What was that again?” during the meeting, the flow breaks for a moment.
When I’m in a one-on-one conversation, ideas come easily, but in meetings,
I keep missing the timing to speak.
When I’m in a one-on-one conversation, ideas come easily, but in meetings, I keep missing the timing to speak.
When I’m in a one-on-one conversation, ideas come easily, but in meetings,
I keep missing the timing to speak.
Have to ask about what they missed.
Have to ask about what they missed.
Have to ask about what they missed.
Need to re-explain things.
Need to re-explain things.
Need to re-explain things.
Form Factor Study
Form Factor Study
Form Factor Study
Using shared meeting room device and personal tablet together
improved focus by linking group discussions with individual note-taking.
Using shared meeting room device and personal tablet together improved focus by linking group discussions with individual note-taking.
Using shared meeting room device and personal tablet together improved focus by linking group discussions with individual note-taking.
Personal laptop
Personal laptop
Personal laptop
ADHD Focus↓
ADHD Focus↓
ADHD Focus↓
Collaboration↓
Collaboration↓
Collaboration↓
-
-
-
Cannot support multi-modal input
Cannot support multi-modal input
Cannot support multi-modal input
-
-
-
Limits visual context sharing
Limits visual context sharing
Limits visual context sharing
Tablet
Tablet
Tablet
ADHD Focus↑
ADHD Focus↑
ADHD Focus↑
Collaboration↓
Collaboration↓
Collaboration↓
+
+
+
Easy for writing or doodling
Easy for writing or doodling
Easy for writing or doodling
-
-
-
Still focused on personal view
Still focused on personal view
Still focused on personal view
-
-
-
Hard to share ideas with others in real time
Hard to share ideas with others in real time
Hard to share ideas with others in real time
ADHD Focus↓
ADHD Focus↓
ADHD Focus↓
Collaboration↑
Collaboration↑
Collaboration↑
Meeting room device
Meeting room device
Meeting room device
+
+
+
Good for syncing overall team flow
Good for syncing overall team flow
Good for syncing overall team flow
-
-
-
Limits individual note-taking and interaction
Limits individual note-taking and interaction
Limits individual note-taking and interaction
-
-
-
Hard to record or control personally
Hard to record or control personally
Hard to record or control personally
-
-
-
Ideas rely on personal effort, hindering participation
Ideas rely on personal effort, hindering participation
Ideas rely on personal effort, hindering participation
Tablet + Meeting room device
Tablet + Meeting room device
Tablet + Meeting room device
ADHD Focus↑
ADHD Focus↑
ADHD Focus↑
Collaboration↑
Collaboration↑
Collaboration↑
+
+
+
Shared devices help ADHD users focus.
Shared devices help ADHD users focus.
Shared devices help ADHD users focus.
+
+
+
Link meeting flow and personal notes.
Link meeting flow and personal notes.
Link meeting flow and personal notes.
+
+
+
Allow doodling to maintain focus
Allow doodling to maintain focus
Allow doodling to maintain focus
-
-
-
Setup may be more complex than a single device
Setup may be more complex than a single device
Setup may be more complex than a single device
Ideation + User Feedback
Ideation + User Feedback
Ideation + User Feedback
Impact & Result
Impact & Result
Impact & Result
Task Success: Idea-sharing rate
Task Success: Idea-sharing rate
Task Success: Idea-sharing rate
59.3% Improvement in Idea-sharing rate.
59.3% Improvement in Idea-sharing rate.
59.3% Improvement in Idea-sharing rate.
Q. How often did you feel confident to share your ideas during the meeting?
Q. How often did you feel confident to share your ideas during the meeting?
Q. How often did you feel confident to share your ideas during the meeting?
8 ADHD participants
Before
Before
2.7/5
2.7/5
After
After
4.3/5
4.3/5
Engagement : Level of concentration
Engagement : Level of concentration
Engagement : Level of concentration
133% Improvement in Level of concentration.
133% Improvement in Level of concentration.
133% Improvement in Level of concentration.
Q. Please indicate (e.g. by raising your hand) when you start to lose focus, so that we can measure your sustained attention time.
Q. Please indicate (e.g. by raising your hand) when you start to lose focus,
so that we can measure your sustained attention time.
Q. Please indicate (e.g. by raising your hand) when you start to lose focus,
so that we can measure your sustained attention time.
8 ADHD participants
Before
Before
12min
12min
After
After
28min
28min
“If this gets adopted, it could really change how productive people with ADHD are in meetings.Since ideas don’t slip away anymore, it’s much easier to stay immersed and focused on the work.”
“If this gets adopted, it could really change how productive people with ADHD are in meetings.Since ideas don’t slip away anymore, it’s much easier to stay immersed and focused on the work.”
“If this gets adopted, it could really change how productive people with ADHD are in meetings.Since ideas don’t slip away anymore, it’s much easier to stay immersed and focused on the work.”
“I used to feel self-conscious about doodling just to stay focused, but using this together actually seems to make our meetings more efficient. I like that it’s not just for me, it helps the whole team.”
“I used to feel self-conscious about doodling just to stay focused, but using this together actually seems to make our meetings more efficient. I like that it’s not just for me, it helps the whole team.”
“I used to feel self-conscious about doodling just to stay focused, but using this together actually seems to make our meetings more efficient. I like that it’s not just for me, it helps the whole team.”
Accessibility
Accessibility
Accessibility
Accessibility as a way to amplify user strengths.
Accessibility as a way to amplify user strengths.
Accessibility as a way to amplify user strengths.
Mentor Feedback
Mentor Feedback
Mentor Feedback
Recognized for balancing creativity
& usability in team leadership.
Recognized for balancing creativity
& usability in team leadership
Recognized for balancing creativity
& usability in team leadership
Yunjin demonstrated strong leadership in guiding the team to make thoughtful, user-centered decisions throughout the project. The final product reflected a deep understanding of user needs and was designed with scalability and real-world application in mind. I was particularly impressed by how she balanced creativity with usability, the result was a solution ready for immediate implementation.
Yunjin demonstrated strong leadership in guiding the team to make thoughtful, user-centered decisions throughout the project. The final product reflected a deep understanding of user needs and was designed with scalability and real-world application in mind. I was particularly impressed by how she balanced creativity with usability, the result was a solution ready for immediate implementation.
Yunjin demonstrated strong leadership in guiding the team to make thoughtful, user-centered decisions throughout the project. The final product reflected a deep understanding of user needs and was designed with scalability and real-world application in mind. I was particularly impressed by how she balanced creativity with usability, the result was a solution ready for immediate implementation.
* Mentor. Han : Chief Product Designer, LG Electronics
* Mentor. Han : Chief Product Designer, LG Electronics
* Mentor. Han : Chief Product Designer, LG Electronics
What I’ve Learned
What I’ve Learned
What I’ve Learned
Designed for ADHD Users, Evolved into a Universal UX Improvement.
Designed for ADHD Users, Evolved into a Universal UX Improvement.
Designed for ADHD Users, Evolved into a Universal UX Improvement.
Although the design began with the goal of addressing the concentration challenges faced by ADHD users, the resulting features ultimately provided meaningful value to all meeting participants.
By creating return points that prevent loss of flow, reducing interpretive gaps through visual comparison, and enabling easy context recovery through real-time block structuring, these functions proved to be not just specialized solutions for ADHD users but universal UX improvements that enhance overall meeting efficiency. This demonstrates that deeply exploring the discomforts of a specific target group can lead to the most fundamental advancements in user experience.
Although the design began with the goal of addressing the concentration challenges faced by ADHD users, the resulting features ultimately provided meaningful value to all meeting participants.
By creating return points that prevent loss of flow, reducing interpretive gaps through visual comparison, and enabling easy context recovery through real-time block structuring, these functions proved to be not just specialized solutions for ADHD users but universal UX improvements that enhance overall meeting efficiency. This demonstrates that deeply exploring the discomforts of a specific target group can lead to the most fundamental advancements in user experience.
Although the design began with the goal of addressing the concentration challenges faced by ADHD users, the resulting features ultimately provided meaningful value to all meeting participants.
By creating return points that prevent loss of flow, reducing interpretive gaps through visual comparison, and enabling easy context recovery through real-time block structuring, these functions proved to be not just specialized solutions for ADHD users but universal UX improvements that enhance overall meeting efficiency. This demonstrates that deeply exploring the discomforts of a specific target group can lead to the most fundamental advancements in user experience.
Accessibility can amplify a user’s strengths.
Accessibility can amplify a user’s strengths.
Accessibility can amplify a user’s strengths.
I realized that true accessibility is not about compensating for limitations but about amplifying users’ strengths. For ADHD users, spontaneity and visual thinking are not distractions but sources of creative potential. This led me to propose a new hardware form that could instantly visualize spontaneous thoughts and respond to their unique rhythm of thinking.
I realized that true accessibility is not about compensating for limitations but about amplifying users’ strengths. For ADHD users, spontaneity and visual thinking are not distractions but sources of creative potential. This led me to propose a new hardware form that could instantly visualize spontaneous thoughts and respond to their unique rhythm of thinking.
I realized that true accessibility is not about compensating for limitations but about amplifying users’ strengths. For ADHD users, spontaneity and visual thinking are not distractions but sources of creative potential. This led me to propose a new hardware form that could instantly visualize spontaneous thoughts and respond to their unique rhythm of thinking.
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